The pace of change in our world today is faster than ever. Technology, the internet, innovative thinking and just old-fashioned ingenuity all play a role in how rapidly the world is transforming. Just 30 years ago, things were different. There were pay phones; today,…
On the back of my business card, you’ll see the phrase, “Words Matter.” I stand by this saying, because words do make a difference. From employer to employee, friend to friend, person to person, words can have an impact on someone’s day, week, or…
Reverse Mentorship: How Wisdom Can Flow Both Ways Wisdom isn’t exclusive to those who have lived longer; younger people have a lot to offer, and are filled with their own kind of wisdom. It’s most beneficial when we seek knowledge and perspective from those…
I’ve been asked in several radio interviews about studies reporting on how Millennials are seen as lacking life skills. Apparently, these studies show that the millennial generation is deficient at small talk, cooking, balancing a checkbook, and writing resumes. I won’t disrespect their research,…
It Isn’t Easy to Succeed. Last week my company hosted 20 of the most talented sales leaders I have ever met, as they attended our two-and-a-half-day Coaching Catalyst program. Their National Sales Director is an incredible leader, and their passion for what they do…
The Day “Will” Come There will be a day when my attorney, Laura Stover, gathers my heirs for a very important meeting. In this meeting, Laura will share with them mine and my wife, Maryann’s, last will and testament. Hopefully, Maryann and I will…
This week, I received a text from a very smart, ambitious college sophomore, whom I also mentor. In his words, he was trying to “figure some things out” but didn’t know exactly what to ask from me. He has another mentor, who happens to…
A great thinker and plastic surgeon, Dr. Maxwell Maltz, wrote a book solely focused on the topic of setting and achieving stretch goals, called, “Psycho Cybernetics,” which I have read 69 times in the last 35 years. Fascinated with the concept of self image,…
Good things come to those who wait…to ask. There is a time, place, and stage at which to ask certain questions throughout the interview process. More specifically, there is one question best reserved until you’re ready for the very last question on the second…
You’re shy. You’re an introvert. You want to sell. But how? Often, when I speak to groups about being great at selling by “thinking like a customer,” I end up mentioning how great introverts are at selling. Afterward, I’m almost always approached by people who…
